About this website
In accordance with Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, the parties involved in the creation and management of the website www.tourainevaldeloire.com are as follows:
Owner: Agence Départementale du Tourisme de Touraine, Place de la préfecture, 37000 Tours
Developer: Raccourci Agency, 18 boulevard Maréchal Lyautey, 17000 La Rochelle
Website updates: Touraine Departmental Tourism Agency
1. Website publisher
The website is published by the Touraine Departmental Tourism Agency, Place de la Préfecture, 37000 Tours.
The design and technical maintenance of the website are carried out by Raccourci Agency, 18 Boulevard du Maréchal Lyautey, 17000 La Rochelle.
2. Director of publication
The publishing director is Etienne MARTEGOUTTE, president of the Touraine Departmental Tourism Agency
3. Website hosting
This website is hosted by SAS OVH – 2 rue Kellermann, 59100 Roubaix, France
4. Website contact details
Tel.: 02 47 31 47 48
You can contact us via the various communication channels provided at the following email address: info@tourainevaldeloire.com
5. Privacy and personal data
The collection and processing of personal data carried out by the Touraine Departmental Tourism Agency via the website www.tourainevaldeloire.com are subject to French law, in particular the amended Data Protection Act of 6 January 1978 and Regulation (EU) 2016/679 of 27 April 2016 (GDPR).
Data controller
The Touraine Departmental Tourism Agency determines the purposes and means of the processing of personal data carried out on the website. It uses technical service providers acting on its behalf, in particular for website hosting (OVH), website management (Raccourci Agency) and the sending of newsletters (Faire Savoir – Tourinsoft).
Purposes and recipients
The data collected is used primarily to provide the services offered on the website. It is neither transferred nor sold to third parties. It may be disclosed to the technical service providers mentioned above, strictly within the limits of their remit.
Security
Particular importance is attached to data security and storage. Physical, logical, administrative and organisational measures, appropriate to the sensitivity of the data, are in place to ensure its integrity and confidentiality.
Your rights
You have the right to access, rectify, object to, erase, restrict and transfer your data, as well as the right to withdraw your consent at any time. You may exercise these rights by writing to info@tourainevaldeloire.com.
If, after contacting us, you feel that your rights have not been respected, you may lodge a complaint with the CNIL (www.cnil.fr).
Data relating to newsletter subscription
The data collected via the Touraine Val de Loire newsletter subscription form (email address and, where applicable, optional profile details and interests) is used exclusively to send tourist information and inspiration by email.
The legal basis for this processing is your consent.
Optional data enables us to personalise the content we offer. It is not a prerequisite for subscription.
The data is retained until you unsubscribe or, failing that, for a maximum of three (3) years from the date of your last contact with us.
It is intended for the internal departments of the Touraine Departmental Tourism Agency and for Faire Savoir (Tourinsoft), the service provider responsible for sending out newsletters.
You can unsubscribe, change your preferences or exercise your rights at any time via the links provided in each email or by contacting info@tourainevaldeloire.com.
Measuring newsletter open rates (tracking pixel)
Our newsletters may contain a tracking pixel: an invisible image that tells us if and when you open the email. This enables us to measure the reach of our mailings and tailor our content to your interests.
Data collected: date and time of opening, IP address, device type and email client, linked to your email address.
Legal basis: this tracking is based on your consent (Article 82 of the French Data Protection Act), obtained separately from your newsletter subscription. Your refusal has no effect on your receipt of the newsletter.
Subscribers who registered before 14 April 2026: you have been informed of this system by email and may opt out at any time.
Withdrawal or objection: via the link ‘I wish to object to the tracking of my emails’ at the bottom of each newsletter, or by email to info@tourainevaldeloire.com. The pixel will then be deactivated for subsequent mailings.
Retention period for open data: 36 months.
Recipients: internal departments of the Touraine Departmental Tourism Agency and Faire Savoir (Tourinsoft), a data processor.
6. Intellectual property
The website is managed by the Touraine Departmental Tourism Agency
The website and all its constituent elements, in particular the graphics, text, images and any other content associated with the website, as well as company names, trade marks and logos, are the exclusive property of the Touraine Departmental Tourism Agency. Except for the sole purpose of providing information for personal and private use, any reproduction, distribution or use of any kind whatsoever, without the express authorisation of the Touraine Departmental Tourism Agency, is prohibited. Any reproduction, imitation, extraction or reuse renders the author liable, as this constitutes an infringement under Article L. 335-2 of the Intellectual Property Code.
If you wish to create a link to our website, please contact the Touraine Departmental Tourism Agency before setting it up.
7. Liability
The Touraine Departmental Tourism Agency undertakes to use its best endeavours to ensure that users can access the website at all times, barring any technical faults attributable to the website’s hosting provider. The Touraine Departmental Tourism Agency reserves the right to correct and update the content of this website at any time and without prior notice.
The Touraine Departmental Tourism Agency accepts no liability, for any reason whatsoever, in the event of any delay, error or omission in the content of these pages, or in the event of any interruption, technical problems – including connection issues with the website – or the unavailability of the website.
The Touraine Departmental Tourism Agency reserves the right, for any reason whatsoever and without prior notice, to terminate, amend, suspend or interrupt access to all or part of the website.
The Touraine Departmental Tourism Agency does not guarantee that the server hosting the website is free from viruses, or other software infections on the website, nor does it guarantee that no technical problem or malfunction may occur which could damage the components of the user’s computer or any data stored on it.
8. Hyperlinks
The website may contain hyperlinks providing access to websites not published by the Touraine Departmental Tourism Agency. Consequently, it cannot be held liable for the content of such websites or for any element or service presented on them to which you may gain access.
Similarly, the viewing and collection of personal data on these websites are subject to those websites’ own terms of use and privacy policies.
We advise you to familiarise yourself with the various policies and licences in place on these websites.
However, you may notify us if a link is inappropriate so that we may, within a reasonable timeframe, remove the hyperlink in question.
9. Cookies
Cookies are text files stored on your device (computer, mobile phone, tablet) when you visit a website. They record information relating to your browsing activity. Some, particularly audience measurement and advertising cookies, may collect personal data: these are only placed with your consent, except for those strictly necessary for the website to function. If you disable cookies in your browser, certain features may not be accessible.
Raccourci Agency participates in and complies with all the Specifications and Policies of the IAB Europe Transparency & Consent Framework. We use Consent Management Platform No. 92. You can change your preferences at any time by clicking here.